Privacy Policy for Dragonfruit Ventures LLC

Last updated: August 5, 2024

Dragonfruit Ventures LLC (“we”, “our”, “us”) is committed to protecting your privacy and ensuring compliance with relevant data protection laws, including the CCPA, PIPEDA, A2P messaging regulations, and the TCPA.

1. Definitions

  • “Personal Data”: Information relating to an identified or identifiable natural person.
  • “Processing”: Any operation performed on personal data, such as collection, use, storage, and transfer.
  • “Client”: Businesses purchasing the information we collect to offer their products or services.
  • “Express Written Consent”: A clear, written agreement from an individual, separate from other terms and conditions, indicating their willingness to receive automated communications, such as checking a consent box or replying “YES” to a text message.

2. Data Collection and Use

2.1 We collect only the minimum necessary personal data you voluntarily provide through forms, surveys, or interactions with our services. This data includes your name, contact information, job title, and other relevant details needed to provide our services.

2.2 We use cookies and similar technologies to enhance your experience and analyze trends. This may include collecting your IP address, browser type, and how you use our site.

2.3 Your personal data is processed to provide services, improve offerings, and communicate with you. We may sell your data to our clients with your express written consent, as detailed below.

3. TCPA Compliance

3.1 Express Written Consent: We comply with TCPA regulations, sending automated marketing calls, texts, or pre-recorded messages only after obtaining your prior express written consent. Consent is obtained through methods such as checking a box on our website, replying “YES” to a text message, or other clear agreements separate from other terms and conditions.

3.2 Granular Consent: We offer the option to consent separately for:

  • Automated calls
  • Automated texts
  • Pre-recorded messages

3.3 Consent Records: We maintain detailed records of your consent, including the time, date, and method of consent, to ensure compliance with TCPA requirements.

3.4 Call Time Restrictions: All communications adhere to TCPA call time restrictions, ensuring no calls or texts are sent outside of 8 am to 9 pm local time.

3.5 Revocation of Consent: You may revoke your consent at any time by replying “STOP” to any text message, using any opt-out mechanism provided in the message, or contacting us directly. We will honor opt-out requests promptly.

3.6 Call Recording Disclosure: We may record or monitor calls for quality assurance and training purposes. If we record a call, we will inform you at the beginning of the call that it is being recorded.

3.7 Do Not Call Registry: We respect and comply with the National Do Not Call Registry and will honor any requests to be placed on this registry.

4. A2P Messaging Compliance

4.1 We comply with A2P messaging regulations by obtaining explicit consent before sending marketing or informational messages.

4.2 Opt-Out Methods: You may opt out of A2P messages at any time by replying “STOP” to a message, accessing our online portal, or contacting customer service directly.

5. Data Sharing and Disclosure

5.1 We share personal data with our clients, who may contact you about products or services of interest, only after obtaining your express consent.

5.2 We may disclose personal data to third-party service providers for website hosting, data analysis, marketing, and customer service. These providers are contractually obligated to protect your data.

5.3 We may share data with third-party entities for analytics, advertising, or other business purposes. These entities are required to protect your data and use it only for the purposes specified.

5.4 Personal data may also be disclosed to comply with legal obligations or protect our rights.

5.5 Cross-border data transfers will comply with applicable data protection laws. When transferring data internationally, we implement appropriate safeguards, such as standard contractual clauses, to protect your data.

6. Data Security

6.1 We implement technical and organizational measures, such as encryption, firewalls, and regular security audits, to protect your personal data against unauthorized access, loss, or misuse.

6.2 While we strive to protect your data, no method of transmission or storage is 100% secure.

7. Data Retention

7.1 We retain your personal data only as long as necessary for the purposes outlined in this policy. Specific retention periods include:

  • Contact information: Retained for up to 30 days after last contact unless otherwise required for ongoing services.
  • Transactional data: Retained for a period necessary to comply with legal obligations or resolve disputes.

After the retention period, data is securely deleted or anonymized.

8. Data Rights

8.1 You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Delete your personal data
  • Object to the processing of your personal data
  • Data portability (receive your data in a structured, machine-readable format)

8.2 To exercise these rights, contact us using the information provided below.

9. Children’s Privacy

9.1 Our services are not intended for individuals under 13. We do not knowingly collect data from children under 13. If you become aware that a child has provided us with personal data, contact us immediately.

10. Privacy Policy Updates

10.1 We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or a prominent notice on our website.

11. Contact Information

For questions or concerns about this Privacy Policy, please contact us at: