Privacy Policy for Dragonfruit Ventures LLC

Last updated: September 14, 2025

Dragonfruit Ventures LLC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and outlines your privacy rights under applicable data protection laws, including the California Privacy Rights Act (CPRA), the Telephone Consumer Protection Act (TCPA), and A2P messaging regulations.

## 1. Definitions

  • “Personal Data”: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
  • “Processing”: Any operation or set of operations performed on personal data, such as collection, recording, use, storage, disclosure, or deletion.
  • “Client”: A business that purchases or receives personal data from us to offer their products or services.
  • “Sale” and “Sharing”: Have the meanings defined in the CPRA. In general, “Sale” is the disclosure of personal data for monetary or other valuable consideration, and “Sharing” is the disclosure of personal data for cross-context behavioral advertising.

## 2. Information We Collect

We collect the minimum necessary personal data to provide and improve our services. The categories of data we collect include:

  • Identifiers: Such as your real name, email address, phone number, and IP address.
  • Professional or Employment-Related Information: Such as your job title and company name.
  • Internet or Other Electronic Network Activity: Such as your interactions with our website, browser type, and data collected through cookies.

We collect this information in the following ways:

  • Directly from You: When you voluntarily provide it by filling out forms, responding to surveys, or otherwise contacting us.
  • Automatically: When you interact with our website, we may use cookies and similar technologies to collect information about your device and browsing activity.
  • During Communications: We may record or monitor calls, text messages, and other communications for quality assurance, training, and security purposes. By communicating with us, you consent to such recording and monitoring.

## 3. How and Why We Use Your Personal Data

Your personal data is processed for the following purposes:

  • To Provide and Manage Our Services: To fulfill our contractual obligations and deliver the services you request.
  • To Communicate With You: To respond to your inquiries and provide customer support.
  • For Marketing and Advertising: To send you information about our services or, with your express consent, to allow our Clients to contact you about their products and services.
  • For Analytics and Improvement: To understand how our services are used, to improve our offerings, and to enhance user experience.
  • For Security and Compliance: To protect our website, detect security incidents, and comply with our legal obligations.

## 4. Data Sharing and Disclosure

We do not disclose your personal data to third parties except in the circumstances described below:

  • With Your Express Consent: We may sell or share your personal data with our Clients, who may contact you about products or services of interest, but only after obtaining your explicit consent to do so.
  • Service Providers: We may share data with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, and marketing. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.
  • Legal Obligations: We may disclose your data if required by law, such as to comply with a subpoena, or if we believe in good faith that such action is necessary to protect our rights, your safety, or the safety of others.

## 5. TCPA & A2P Messaging Compliance

We are committed to full compliance with regulations governing automated communications.

  • Express Written Consent: We will not send you automated marketing calls or text messages without first obtaining your prior express written consent. Consent is obtained through a clear and conspicuous disclosure, and you must take an affirmative action (e.g., checking a box) to agree.
  • Call Time Restrictions: We adhere to TCPA regulations, ensuring no marketing calls or texts are sent before 8 a.m. or after 9 p.m. in your local time zone.
  • Revocation of Consent: You may revoke your consent and opt out of messages at any time by replying “STOP” to any text message or by using any other opt-out mechanism we provide. We will process your request promptly.

## 6. Data Security

We are committed to protecting the integrity and confidentiality of your personal data. We implement a multi-layered security program that includes administrative, technical, and physical safeguards designed to prevent unauthorized access, use, or disclosure. These measures include:

  • Technical Safeguards: Encryption of data in transit (e.g., TLS) and at rest, network firewalls, and role-based access controls (RBAC).
  • Administrative Safeguards: A comprehensive information security policy, regular employee security training, and a formal incident response plan.
  • Operational Safeguards: Regular vulnerability scanning, security audits of our systems, and due diligence on the security practices of our service providers.

While we take all reasonable measures to protect your data, no method of transmission or storage is 100% secure.

## 7. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and for resolving disputes. When your data is no longer needed, it is securely deleted or anonymized.

## 8. Your Privacy Rights and Choices

Under applicable U.S. state privacy laws, you have specific rights regarding your personal data.

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Correct: You have the right to request that we correct any inaccurate personal data.
  • Right to Delete: You have the right to request that we delete your personal data, subject to certain legal exceptions.
  • Right to Opt-Out of the Sale or Sharing of Personal Information: You have the right to direct us not to sell or share your personal data at any time. To exercise this right, please visit our [“Do Not Sell or Share My Information” Page] or contact us via the methods below.

To exercise any of these rights, please contact us using the information in Section 11. We will need to verify your identity before processing your request.

## 9. Children’s Privacy

Our services are not directed to or intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

## 10. Privacy Policy Updates

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a prominent notice on our website or by sending you an email, as required by law. We encourage you to review this policy periodically.

## 11. Contact Information

For any questions, concerns, or to exercise your privacy rights, please contact us at:

Email: privacy@dragonfruitventures.com
Phone: +1 (219) 271-7310
Address: 412 N Main St. Suite 100, Buffalo, WY. 82834